Golf Club Atlas
GolfClubAtlas.com => Golf Course Architecture => Topic started by: Peter Pratt on August 20, 2015, 01:52:14 PM
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Do we know yet when volume 2 will be available?
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I noticed a charge to my credit card this week from Renaissance Golf Publishing so I am thinking it will be very soon. :)
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The email I received said "volume 2 shipping in September."
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Thanks! Hmmm. I signed up for the whole package and haven't yet received notification via email or a charge to my card.
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What do we do if we ordered the 5 Volume set and our address has changed?
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Cory,
If you have an emailed receipt from your original order, you can reply to that email address with your new delivery address. I recently moved as well so did the same thing. I can PM you the email address if need be.
Jimmy
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We are supposed to receive the books on or about September 24 and I am trying to be ready to ship books to the 1,000 people who have ordered the set immediately thereafter.
I hated to start processing credit cards this early, but we have to do them manually, and 30-40% of the orders get rejected because the card has expired, the person has moved, etc. Following up on those may take us into October before everyone gets their book. We've gone through not quite half of the orders so far. Rest assured, if you are on the list, we'll get to you before the end of next month. In fact, we might get to you even if you haven't ordered the set ;)
Volume 2 covers 502 courses [if I counted them correctly] so it is quite a bit bigger than Volume 1 -- 260 pages in all.
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For those of us in Britain who might like a copy for Christmas, is this realistic?
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For those of us in Britain who might like a copy for Christmas, is this realistic?
Paul:
Absolutely. We ship everything overseas by priority international air mail. Books get to Britain in 7-10 days. As long as you order by the first of December it should be no problem.*
* We are not taking orders for Volume 2 until we have processed all the advance orders for sets. Trying to get more than 1,000 books out the door takes a few days!
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How do we update an expired or new credit card?
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How do we update an expired or new credit card?
If you want to send us your new credit card info by regular mail, that would be ideal. Send it to my office address: 530 E. 8th St., Traverse City, MI 49686.
Otherwise, we will have to take credit card numbers by phone, as the secure payment site only allows manual changes from our end. But I'm traveling the next ten days, so not yet. Don't call us; we'll call [or email] you.
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Really looking forward to receiving my copy of volume II. Had my customer receipt emailed to me last week. Hopefully it doesn't take too long to arrive in the U.K
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I don't remember what credit card I used. Hopefully it has not expired.
What does this volume cover?
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I don't remember what credit card I used. Hopefully it has not expired.
What does this volume cover?
It's The Americas - Winter Destinations. Anywhere you'd go in the winter.
Chapters include The Carolinas, Deep South, Florida, the Atlantic and Caribbean, the Southwest [Oklahoma-Arizona], California, Hawaii, Mexico, and Central and South America.
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* We are not taking orders for Volume 2 until we have processed all the advance orders for sets. Trying to get more than 1,000 books out the door takes a few days!
Please let us know when we can purchase Volume #2. I had thought I had pre-ordered the set but looking back appartently I didn't :-\
Looking forward to the newest volume!
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Perhaps a stupid question, but is there a way to preorder the only volumes 2-5?
Thank you.
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Perhaps a stupid question, but is there a way to preorder the only volumes 2-5?
Thank you.
We are working on that.
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Is it possible to ship to China? I was going to bite the bullet on the full set a few months ago, but didn't see the point if I was just going to ship them to my parents and have to wait till next summer to read the first two. Then I just saw your post about international air mail. This might make my year.
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Is it possible to ship to China?
Rick, we've shipped books to almost everywhere ... Norway, Barcelona, Dubai, Australia, Argentina, The Philippines, and of course China. Usually they arrive without incident, as long as you fill out the address form correctly.
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Tom, please do let us know when we can order Volume II !
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Tom, what was the highest rating in South America? How many courses at 6 or above, if any?
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Tom, please do let us know when we can order Volume II !
You will have a free book coming, as your help in getting me to see so much on my South American swing is gratefully acknowledged.
Will answer your other questions offline so as not to spoil it for everyone else!
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Tom,
My credit card number changed. I tried to email Brian Lewis, who was the email contact for my initial order of the set, but never got a reply. Is there someone else better to contact about updated credit card infoormation?
Brett
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Tom,
My credit card number changed. I tried to email Brian Lewis, who was the email contact for my initial order of the set, but never got a reply. Is there someone else better to contact about updated credit card infoormation?
Brett
Brett:
We've got more than a thousand people to contact, so the process is going to take some time ... that's why I started processing credit cards a month before we had the books [and when my daughter was available to help a bit].
The easiest thing anyone can do is to put your new credit card info in the regular mail to my office. That way the info does not get online, and we can just change the info in our system as soon as we receive your note. Scheduling 100's of phone calls and trying to take all the info over the phone will produce more errors.
Our mailing address is 530 E. 8th St., Traverse City 49686
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Suggestion for the 2035 editions: charge the full whack up front. 8)
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Suggestion for the 2035 editions: charge the full whack up front. 8)
I would have loved to do it that way, but it's actually illegal to sell you volumes of a book that don't exist yet. Perhaps I could have charged a whole lot for Volume 1 and given away the others for free ...
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What if it was sold as a "subscription"?
ps - my cc# and address has changed.
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What if it was sold as a "subscription"?
The way subscriptions are set up by the payment companies, they are automatically renewed on the same date every year ... so if you ordered your first book a month ago, you wouldn't get the second until next summer. It would have been less work for us, though!
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Tom,
It appears you are learning more about credit card processing than you ever wanted :D .
I can't wait for the next version.
Paul
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Is it time to see if the rest of us can order volume 2?
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Is it time to see if the rest of us can order volume 2?
Jeff:
Not sure I understand your post. It's been possible to order volume 2 for about a month now. The first web page for the book doesn't make that clear, but when you go to the order page, the link for ordering is now active.
I'm going to see if I can post a couple of pages as excerpts on our site pretty soon.
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Time to check if my postman is a golf course architecture aficionado, or are copies still making their way West (to the Bay Area)?
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Mine arrived in Portland today (or maybe yesterday). I was out playing 9 hole courses in north central OR.
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The books have been going out 200 at a time. They're all in the mail now, unless your credit card didn't work, but the last of them were mailed on Wednesday so it may be a few more days before you receive one.
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I just found out mine shipped Wednesday. Now let's see how long it takes for them to get to China and whether or not they try to charge me customs fees.
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The books have been going out 200 at a time. They're all in the mail now, unless your credit card didn't work, but the last of them were mailed on Wednesday so it may be a few more days before you receive one.
Thanks, Tom. How have you been contacting people whose CC didn't work? I mailed an update to my CC and mailing address a few weeks back, but haven't heard anything and haven't received a book. Also haven't seen any CC charges ...
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Has everyone overseas received the second volume? Should I start worrying by now?
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Has everyone overseas received the second volume? Should I start worrying by now?
Not yet, but then again, I did just order it 2 weeks ago. Also, it may be worth emailing Brian. I placed an order but the receipt only came to my email, not their side. Send them an email with your receipt just to be sure.